Per-page helpfulness ratings, written messages with full context, sentiment scores, and a ranked view of your best and worst pages, all without leaving your DeveloperHub dashboard.
A lightweight "Was this page helpful?" widget appears at the bottom of every page, no embed code, no third-party tool. Readers can rate and leave a message without breaking their reading flow.
Every documentation page displays a simple thumbs up / thumbs down widget. Readers rate the page in one click. You see an aggregated sentiment score, a weekly trend, and a ranked list of your best and worst pages, all from the dashboard.
Aggregate sentiment scores, ranked page lists, and CSV export give you everything you need to turn raw reader reactions into a prioritised improvement backlog.
See your overall documentation sentiment score, the most and least helpful pages, and a timeline of how satisfaction changes after you ship updates. Teams that run biweekly improvement cycles using feedback and search data report 15%+ fewer support tickets. One view to prioritise what to fix next.
Download all feedback messages as a CSV (with page, version, sentiment, message text, and timestamp) for your own data analysis, team reports, or CRM integration. Combine with page history to understand how edits move the needle.
No third-party feedback widget to embed. Everything ships with DeveloperHub, on every plan.
Get instant Slack notifications for new reader messages so your team responds quickly to unhappy readers.
Customise the feedback widget text, colours, and position to match your portal's brand, no custom CSS required.
Feedback on private portals captures the reader's authenticated identity: know exactly which customer left which message.
Filter feedback by documentation version: understand whether readers on v1.x are less happy than those on v2.x.
Turn the feedback widget on or off for specific pages, useful for auto-generated reference pages where ratings aren't meaningful.
Track your documentation's overall helpfulness score week-over-week and correlate improvements with specific edits or releases.
Join thousands of teams who use DeveloperHub to build documentation their readers love.